Manage students, tutor profiles, follow-ups, and platform access
PIPELINE FUNNELFilter by onboarding and catalog status to follow up
33 / 61 Active (54%)
User Profile
Role
Subscription
Member Since
Action
Chat Monitor
0 Conversations
Supervise live conversations between students and tutors for safety and guideline compliance
Admin Moderation: View active chat conversations between tutors and students. Review messages to
ensure platform compliance.
Conversations
Select a conversation to view messages
💬Select a conversation from the left to
view messages
KYC Verifications
Verify tutor identity documents, tax cards, and compliance credentials
Tutor
ID Details
Documents
Status
Action
Marketplace Payouts
Track tutor class commissions, GST liability, and automated transfer executions
Total Inflow
₹0
Pure Commission
₹0
GST Liability
₹0
Booking Details
Tutor
Amount
Payout Status
Retries
Action
Refund Tracker
Audit student cancellation requests, clawback policies, and Razorpay settlements
Total Refunds
—
Total Refunded
—
Student
Refund Amount
Policy
Total Deduction
Tutor Clawback
Status
Date
Flagged Bookings
0
Resolve automated payout lockouts, banking issues, and retry manual transfers
⚠️ These bookings had fatal payout errors and are permanently skipped by the automated
cron.
Review the flag reason, then Unflag & Retry to re-queue them, or Manual
Finalize
to enter the Razorpay Transfer ID directly.
Booking
Tutor
Flag Reason
Payout Status
Amount
Actions
Tutor Withdrawal Requests
Review wallet withdrawal requests, NEFT/IMPS processing, and bank UTR logging
🏦 Tutors request withdrawal of their wallet balance here. You must manually process the bank transfer
(NEFT/IMPS)
then enter the UTR/reference number to mark it complete.
Total Requests
—
Pending
—
Tutor
Amount
Bank Details
Status
Reference ID
Date
Actions
Active Disputes
Mediate class quality issues, attendance discrepancies, and student refund requests
Details
Tutor
Reason
Status
Resolution
Revenue Insights & Analytics
Track platform GMV, commissions, monthly trends, and top tutor performance
⚡ These verified tutors cannot receive automated payouts because their Razorpay linked
account is
not activated or has a sync error. Ask the tutor to re-submit bank details from the app.
Non-Activated Accounts
—
Bank Update In Progress
—
Tutor
RP Status
RP Account ID
Bank
Error / Action
User Reports & Safety
0
Investigate policy flags, contact exchange attempts, and moderate user accounts
🚨 Users submit reports via the app. In addition, the system automatically logs reports when a user
attempts to share a phone number in chat. Review the reason and block the reported user if needed.
Block action uses the existing /admin/users/:id/block endpoint.
Reporter
Reported User
Reason
Status
Date / Action
Bookings Directory
All scheduled trial demos, standard 1-on-1 sessions, and ₹99 course subscriptions
Booking / Course
Student
Tutor
Amount
Status
Meeting / Link
Courses & Batches
Audit live tutor course offerings, pricing, CEFR level tags, and active batch schedules